Shipping & returns.

• Free NZ shipping on orders over $300
• Standard NZ shipping: $15 NZD
• In-stock items ship within 1-2 business days
• Made-to-order items ship within 2-4 weeks
• Tracking number emailed once dispatched

Contact us within 14 days of delivery for damaged or faulty items. Custom and made-to-order items are non-refundable unless defective.

• Email hello@entrancehandles.co.nz with your order number and photos
• We confirm and provide the return address
• We cover return shipping for faulty items
• Replacement or refund within 3-5 business days

10-year warranty against manufacturing defects. 316 marine-grade stainless steel, built for NZ coastal conditions.

Questions? Email hello@entrancehandles.co.nz